OVERVIEW
In the current market environment, financial institutions and service providers need to have a fast, secure and interactive way to communicate with their customers, thereby enabling mobile transactions anytime, anywhere. The most prevalent solutions are SMS alerts. By the use of those means, customers can be informed about changes happening in their portfolio or account. However, in order to respond, customers still need to type several characters; they will then receive a lot of irrelevant information; and eventually – since they don’t really trust the mobile network – they will need to call the bank or access the eBanking website
As a result, financial institutions and service providers lose money from transactions that could have occurred.
ClassifEye brings new dimensions mobile finance, thereby helping banks making more out of their customer base: Its unique, patented technology enables banks to provide new services that are suitable to the mobile experience and thereby helps customers respond to SMS- and other alerts in a a simple, fast and secure manner:
In addition to allowing end users to securely approach the banks – they also allow the bank to securely prompt end users to conduct activities with the bank.